We’re getting rid of our landline. I know that millions of people have done this already, but there was a landline here when we bought this house, and we’ve just… kept it.
The eventual arrival of fibre in our residence meant that we no longer needed a home phone line connection and could move to VOIP. And while I was adding up the cost benefits of making that switch (I worked it out to be a saving of about R150pm), I came up with a third plan: no house phone line at all. The cost benefits of that one are even better: it costs nothing to not have anything.
Anyway, the long and short of it is that we’ve cancelled our Telkom line and they’re going to send us a final bill and cut us off very shortly. If I understand the process correctly, they’ll then send us some more bills and I have to go and shout at them in their posh new walk-in centre in Cavendish.
Some ridiculously poor customer service will then ensue, with a distinct lack of returned phone calls (to our cellphones (or… er… not)), and there will some more shouting from this end.
Anyway, we should be all sorted by July next year, with the threatening letters from misinformed debt collection agencies tailing off by the end of 2022.
I can’t wait. It’s like we’re living in the future.