Tag Archives: customer service

Some good service

Sadly, SA is not noted for its customer service. Or rather, it is, but not in a good way. That’s why when I have some good customer service, I like to tell people about it. And this week has been a revelation in what other countries would call “service”, but what we here in SA [...]

8 Comments | Also tagged , , , , | Posted in 6000 recommends, economic issues, learning curve, positive thoughts, this is south africa

New Management Techniques

I learned a lot of new stuff last night on my management course. Last night’s topics were “dealing with conflict” and “establishing a good rapport with your customers”. These are obviously hugely important things to master when you are wanting to run a successful business. The most important thing that I discovered last night was that – contrary [...]

9 Comments | Also tagged , , | Posted in annoying people, learning curve, this is south africa

Sorry – It’s a Short Week

There’s a story which goes about these parts that tells of a bloke who was nailed to some of bits of wood a couple of thousand years ago (give or take), meaning that my pregnant wife can gorge herself on chocolate throughout March and April. So she says anyway. Personally, I think she made it up simply so that [...]

15 Comments | Also tagged , , , , | Posted in annoying people, this is south africa
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