Struggling with speed

Here’s the situation Chez 6000 this morning:

This being South Africa, we don’t have the creature comforts of speedy internet at reasonable prices. Sure, could have speedy internet at extortionate prices, but then we wouldn’t have money for other essentials like food and Castle Milk Stout.

Still, the balance that we have found between internet speed and beer money should result in us getting speeds over twenty times as fast as we’re seeing this morning.

Remember my old adage:

Things go wrong. It’s how you put them right that makes the difference.

Our ISP offers help via live chat, whatsapp, email, phone and social media. But they have been conspicuous by their absence from every single one of these: crickets, rien, dololo, niks.
South African customer service on point, once again.

And thus we are still in the dark about whether this is our problem (well, I mean, clearly it is our problem, but you know what I mean), their problem or some upstream component that has gone awry. Not that it really matters which of these it is because whichever one it might be, the internet isn’t working. Again.

I’m very irritated. Again.